Go beyond traditional administration. Prepare to innovate, not just maintain. Take your business to the next level. XPERTON can be your single point of contact for technical support for your entire database environment.

 

Troubleshoot & RCA

Identifying and fixing the issue is just the beginning when taking your IT operations to the next level. We provide an RCA (Root Cause Analysis) for generating Knowledge Base to prevent repeating issues and streamline resolution.
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Monitor & Improve

Our State-of-the-art monitoringand incident management Methodology rely on four stages of maturity: baseline, correlation, optimization, and automation. Each built on preceding one. It goes all the way from understanding workload and identifying bottlenecks to the higher level of Operational Maturity.
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Manage & Support

Xperton creates a tailored solution to optimize performance of databases and infrastructure. Based on our framework with proven governance and communication processes, this unique solution delivers continuous innovation while providing cost reductions for our clients.
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It Starts with a Conversation

 

Please contact us to arrange a no obligation consultation to discuss your specific needs and concerns. We'll map out a proposed approach that would address your needs and provide both mid- and long-term value.

 
 
 
 


Addressing your unique needs with customizable Database support service options.


 
 

From simple break-fix to end-to-end support capabilities, our state-of-the-art problem management and monitoring methodology ensures customizable database support that will not only reduce overall costs, but facilitate a positive return on investment and performance results on your products. XPERTON can be your single point of contact for Database Technical support for your entire database environment.

 
 
 

Our team of experts are here to help you implement quickly with a core solution that's aligned to your specific needs. We offer elastic inflatable model with standardized onboarding process, complete transparency, knowledge transfer and continuous support focused on helping our clients to build and sustain longer-term IT capabilities in following areas

DB Projects Enablement
  • SQL Server Architecture and Solutions Design
  • SQL Server High Availability enablement
  • SQL Server Cloud Migration and Consolidation
  • SQL Server Securityand Audit
  • Technology Refresh and Upgrades
  • SQL Server Disaster Recovery Implementation
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Cloud Migration
  • Outline benefits, considerations, and trade-offs
  • Provide a decision framework for cloud migration
  • Identify cloud implementation resources
  • Define activities, roles and responsibilities for adoption
  • Design, architect, and manage migration
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Performance & Problem Management
  • Identify systems bottlenecks
  • Stabilize performance
  • Provide RCA (root cause analysis)
  • Recommend short and long term solutions
  • Implement recommended solutions
  • Provide knowledge transfer to client IT
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Proactive Monitoring & Operational Excellence
  • Monitor workload and throughput
  • Identify bottlenecks and points of contention
  • Understand patterns and enable proactive monitoring
  • Manage system and DBMS resource usage
  • Identify and automate repetitive task
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IT DR Solutions Enablement
  • Identify your DR responsibilities
  • Outline recovery objectives
  • Evaluate or Develop your DRP
  • Test and document your DRP
  • Analyze and review results
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Business Intelligence and Reporting
  • Get data from multiple sources into landing area
  • Build technical platform for extracting data using ETL
  • Assist in creating Data Marts for each pillar
  • Build reports using delivered data and data marts
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What is your next step?

Please contact us to arrange a no obligation consultation to discuss your specific needs and concerns. We’ll map out a proposed approach that would address your needs and provide both mid- and long-term value.