XPERTON brings to IT teams and organizations experience, skills, and methodology they need for better performance, availability, and security. Our delivery model backed by these three units, allows choosing the services best suited to your business needs.



Our Database Performance and Problem management experts will evaluate the issue to identify root-cause and recommend break-fix quickly. Regardless of what database system you use, we will help to quickly restore it to a working condition while maintaining excellent security controls.
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Focused on helping our client’s build and sustain longer-term IT capabilities in areas of Performance& Problem Management, Proactive Monitoring & IT Operational Excellence, Cloud Strategy, Database Technologies, IT DR Planning and Testing, BI and Reporting.
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To ensure optimal Database performance, high availability, effective incident response, and security management we offer flexible ITIL – based 24X7 real time support with end-to-end coverage, based on SLAs and assuring uninterrupted DB operations.
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Transforming your complex challenges into measurable results

IT processes provide better ROI when effectively monitored, managed, and optimized.

Our three Business Units, Strategy, Enablement, and Support collaborate with you to enable your team to align, sustain and manage IT initiatives.

Customers leverage our expertise in following business practices to reduce risks and vulnerabilities, improve operational excellence, accelerate product development, and reduce costs.


Services that boost your business

Performance & Problem Management
  • Identify systems bottlenecks
  • Stabilize performance
  • Provide RCA (root cause analysis)
  • Recommend short and long term solutions
  • Implement recommended solutions
  • Provide knowledge transfer to client IT

Proactive Monitoring & Operational Excellence
  • Monitor workload and throughput
  • Identify bottlenecks and points of contention
  • Understand patterns and enable proactive monitoring
  • Manage system and DBMS resource usage
  • Identify and automate repetitive tasks

Cloud & Colocation Strategy
  • Outline benefits, considerations, and trade-offs
  • Provide a decision framework for cloud migration
  • Identify cloud implementation resources
  • Define activities, roles and responsibilities for adoption
  • Design, architect, and manage migration

DB Support & Continuous Improvement
  • Reduce cost of in-house DBA
  • Assure Performance, Availability and Recoverability
  • Avoid overburdening current staff
  • Mitigate workload peaks
  • Fill possible skill gaps with full team expertise

IT DR Assessments & Testing
  • Identify your DR responsibilities
  • Outline recovery objectives
  • Evaluate or Develop your DRP
  • Test and document your DRP
  • Analyze and review results

Projects Enablement
  • Elastic inflatable team when you need it
  • Complete transparency and communication
  • Knowledgebase transfer
  • Onboarding process
  • Partnering with your team

Business Intelligence and Reporting
  • Get data from multiple sources into landing area
  • Build technical platform for extracting data using ETL
  • Assist in creating Data Marts for each pillar
  • Build reports using delivered data and data marts

IT-as-a-Service for SMBs
  • Create Strategy and build IT operations
  • Implement Disaster Recovery plan
  • Enable industry required Security and Compliance
  • Provide knowledge transfer to client IT
  • Perform ongoing support by Xperton